Please note: Some monitors of older ScanStations will not be compatible with an upgraded PC. Confirm that the touchscreen monitor in use with the ScanStation is supported by the current HP 6305 PC. For more information on determining the touchscreen in use, please see the Touchscreen compatibility section below.ĭC7700 and older: Customers with these models must purchase a new ScanStation. Customers with the TouchStone 10" touchscreen will need to purchase a new ScanStation.
ELO TOUCH DRIVERS XP UPGRADE
Customers with ICSN 10" touchscreens can choose to upgrade only the ScanStation PC component or purchase a new ScanStation. RP5700: A customer can choose to upgrade the ScanStation PC component only or purchase a new ScanStation.ĭC7800/7900: These PC models shipped with either an ICSN 10" touchscreen or a TouchStone 10" touchscreen. Increasing RAM to 4GB may address this issue and can be purchased from the ShareScan spare parts list.
ELO TOUCH DRIVERS XP WINDOWS 7
Customers with XP operating system on an existing HP 6005 can use restore media provided with the original shipment to upgrade to the Windows 7 Operating system. There may be instances when an upgrade to Windows 7 results in slower performance than previously experienced. The HP 6005 model shipped with Windows XP pre-installed along with Windows 7 restore media. HP 6005:No hardware upgrades are required. Customers with XP operating system on an existing HP 6305 can use restore media provided with the original shipment to upgrade to the Windows 7 Operating system. The HP 6305 model ships with Windows 7 pre-installed. HP 6305: No hardware upgrades are required. TouchStone 10" requires a new ScanStation Supports ShareScan 5.0, 5.1 & 5.2 with Windows 7 New ScanStation and New PC purchases will be fulfilled with HP 6305 model.
ELO TOUCH DRIVERS XP SOFTWARE
The below table shows the ScanStation Shipping models, the shipping touchscreen models and the upgrade requirements in order to support a current shipping software version with the Windows 7 operating system. Software Upgrades can be requested for registered end user customers with a current Maintenance and Support Agreement. ShareScan for ScanStations version 5.0, 5.1 and 5.2 are supported with Windows 7 32 bit Operating System.Ĭustomers using ShareScan version 4.3.5 or earlier will be required to upgrade their existing software version to the current shipping software version when changing to a Windows 7 Operating system. However, if troubleshooting reveals the issue to be related to the Windows XP operating system, Kofax may not be able to provide a fix and may recommend upgrading the operating system to Windows 7 and the ShareScan software to 5.x.
Kofax will continue to provide maintenance and support for customers with valid support contracts, including ShareScan v4.x customers, in the same manner that we do today. See Operating System options for ScanStation Customers must verify that their ScanStation PC meets the minimum hardware requirements to support Windows 7 operating system and compatible ShareScan software.
Please contact Kofax Sales for current hardware options.Īs Microsoft has ended support for Windows XP in 2014 - - many customers will be updating their legacy ScanStation PCs to Windows 7. Please note: This is an archived article from 2014, and is available for reference only.
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